SIMPLY TRADE WINDOWS & DOORS

Simply Trade Windows and Doors warranty that all goods will be delivered free from any manufacturing and material defects. The following warranty is provided to the original purchaser of the goods and is non-transferable.

These guarantees are between the purchaser and Simply Trade Windows and Doors only.

• Frames – uPVC profiles except roofline products are covered for a period of 10 years against weld failure and distorting in accordance with our system suppliers’ recommendations. The Company shall be under no liability whatsoever in respect of any defects or imperfections not guaranteed by the profile manufacturers.
• Glazed units – glass sealed units are covered for a period of 10 years against the failure of the hermetical seals (i.e. misting between panes). The company shall be under no liability whatsoever for minor blemishes and imperfections not guaranteed by the glass manufactures. This guarantee does not cover breakage of glass after collection or delivery.
• Hardware and moving parts – All ‘surface finishes’ to hardware such as handles, letter boxes and hinges can suffer degradation occasionally in the form of pitting, discolouration, tarnishing etc. due to certain circumstances. Unless it affects the product from functioning these items are covered only by a 1 year guarantee, against such degradation.
• Fair wear and tear and misuse are not covered under warranty.
• Warranties are from the date of collection or delivery of the job.

Simply Trade Windows and Doors guarantee that all goods will be delivered free from any manufacturing and material defects. The following warranty is provided to the original purchaser of the goods and is non-transferable.

These guarantees are between the purchaser and Simply Trade Windows and Doors only.

• Frames – materials and workmanship 10 years. The Company shall be under no liability whatsoever in respect of any defects or imperfections not guaranteed by the profile manufacturers.
• Glazed units – glass sealed units are covered for a period of 5 years against the failure of the hermetical seals (i.e. misting between panes). The company shall be under no liability whatsoever for minor blemishes and imperfections not guaranteed by the glass manufactures. This guarantee does not cover breakage of glass after collection or delivery.
• Hardware and moving parts – All ‘surface finishes’ to hardware such as handles, letter boxes and hinges can suffer degradation occasionally in the form of pitting, discolouration, tarnishing etc. due to certain circumstances. Unless it affects the product from functioning these items are covered only by a 1year guarantee, against such degradation.
• Fair wear and tear and misuse is not covered under warranty.
• Powder coatings – See ‘Surface Guarantee Conditions ’.
• Warranties are from the date of collection or delivery of the job.

Simply Trade Windows and Doors warranty that all goods will be delivered free from any manufacturing and material defects. The following warranty is provided to the original purchaser of the goods and is non-transferable.

These guarantees are between the purchaser and Simply Trade Windows and Doors only.

• Frames – uPVC profiles except roofline products are covered for a period of 10 years against weld failure and distorting in accordance with our system suppliers’ recommendations. The Company shall be under no liability whatsoever in respect of any defects or imperfections not guaranteed by the profile manufacturers.
• Glazed units – glass sealed units are covered for a period of 10 years against the failure of the hermetical seals (i.e. misting between panes). The company shall be under no liability whatsoever for minor blemishes and imperfections not guaranteed by the glass manufactures. This guarantee does not cover breakage of glass after collection or delivery.
• Hardware and moving parts – All ‘surface finishes’ to hardware such as handles, letter boxes and hinges can suffer degradation occasionally in the form of pitting, discolouration, tarnishing etc. due to certain circumstances. Unless it affects the product from functioning these items are covered only by a 1 year guarantee, against such degradation.
• Fair wear and tear and misuse are not covered under warranty.
• Warranties are from the date of collection or delivery of the job.

Simply Trade Windows and Doors warranty that all goods will be delivered free from any manufacturing and material defects. The following warranty is provided to the original purchaser of the goods and is non-transferable.

These guarantees are between the purchaser and Simply Trade Windows and Doors only.

• The Company warrants that, for a period of 5 years from the date of collection or delivery that its white PVC-U profiles and woodgrain foils shall maintain (i) colour stability (ii) impact strength and (iii) shape retention.
• The Company warrants that, for a period of 10 years (except for the Darkwood and Oak finish which will be 5 years) from the date of manufacture, its composite door set for domestic use as follows: (i) will not fade outside accepted tolerances contained within GRS (Grey Scale Rating) 3-4 according to BS EN ISO 11341 for paints and varnishes; and (ii) in respect of door leafs only (ii) in normal use the doors will not crack, chip, blister, flake or peel.
• Thermal Movement will occur as with UPVC and Timber products and is normal, as the product will revert back to within its natural flat plane tolerance as long as the installation guidelines are observed. Liability for Thermal Movement is therefore excluded unless the Customer has fitted an approved reinforcement strip to the relevant Goods (such reinforcement strip can be purchased from the Company by the Customer if required).
• The Company warrants that (i) for a period of 5 years from the date of manufacture for those part of the Goods which are hardware (including door hinges, lock sets, handles) and (ii) for a period of 10 years from the date of manufacture, its stainless steel furniture and ERA Vectis locking system, shall continue to function satisfactorily. These warranties shall not apply where handles, hinges and locking system have been subjected to stresses and operating forces beyond recommended levels as stipulated by the GGF guidelines and British Standards Code of Practice.
• The Company warrants that, for a period of 10 years from the date of manufacture, its composite door glass units will be free from (i) obstruction of vision arising from deposition of moisture or deterioration of inner glass, subject always to such units being maintained in accordance with any guidance provided by the Company. This warranty excludes any breach caused by (i) undue impact or any neglect; (ii) misuse; (iii) faulty installation; (iv) building subsidence; (v) wilful or neglectful damage or excessive wear and tear (vi) modifications/alterations made post installation; (viii) any Act of God.
• The Company shall not be liable for any failure of the Goods to comply with Conditions.
• Where failure arises by reason of wear and tear, willful damage and negligence the company shall not be liable under this warranty.
• The Customer should notify the Company within 72 hours of collection or delivery by telephone (followed by confirmation in writing within 48 hours of the initial telephone notification), in writing or via the Company’s web notification facility within 7 days of delivery or as soon as reasonably practicable. The Company may, within 15 days of receiving such notice inspect the Goods; the Customer, if so required by the Company, shall take all steps necessary to enable the Company to do so.
• Where any valid claim in respect of a breach of warranty given under these Conditions the Company shall be entitled at the Company’s sole discretion to: (i) repair or replace the Goods (or the part in question) free of charge; or, or (iii) refund to the Customer the price of the Goods (or a proportionate part of the price), and in each case, the Company shall have no further liability to the Customer. Any repaired or replaced Goods shall be delivered free of charge to the premises of the Customer (as agreed by the Customer and at the reasonable convenience of the Company) or be made available to the Customer for collection from the Companies premises.
• Warranties are from the date of collection or delivery of the job.